Legal
Privacy policy
This policy explains how rainfield-haven handles personal information when you visit the studio or use our website.
Summary
We only collect the information needed to provide our services, confirm bookings, and improve the studio experience.
Information we collect
Limited, relevant, and purposeful.
Contact details
Name and email address used to respond to enquiries or confirm session bookings.
Booking preferences
Session type, dates, and any access needs you share with us.
Website usage
Anonymous analytics data if you allow optional cookies.
How we use data
We keep it practical and transparent.
Information is used to manage bookings, respond to enquiries, and improve the quality of our sessions. We do not sell personal data or share it with unrelated third parties.
Data retention
Booking records are kept for a limited period to support customer service and accounting obligations, then securely deleted.
Your rights
Control over your information
Access
Request a copy of the data we hold about you.
Correction
Ask us to update inaccurate information.
Deletion
Request removal of data when no longer needed.
Consent
Change cookie preferences at any time.
Contact
Questions about privacy
Email us at [email protected] for any privacy-related questions or requests. We aim to respond within five working days.